As part of our North Americas sales team, the Regional Sales Manger (RSM) will be responsible for identifying and closing business opportunities for assigned territory or accounts, and fully executing against revenue targets. Our most successful sales people are able to position Quantum as the provider of choice amidst aggressive competition by using a solutions-based approach matching our hardware, software and services products to critical customer needs. In addition to quickly establishing strong customer relationships and understanding our customer’s businesses, we expect the RSM will also build effective relationships internally with engineering, service, marketing, operations, etc. so our customer’s expectations are routinely exceeded. Specific responsibilities include: - Actively pursue net-new business opportunities, working closely with the Pre-Sales Engineers, Sales Management and Inside Sales Representative to ensure geography based objectives are being met. - Accurately forecast pipeline deals through SalesForce.com, and participate in weekly funnel calls with peers. - Manage all RFI, RFQ, and RFP processes. Collaborate as appropriate business alliance partners and other distributors to expand the reach of our products and services. - Utilize consultative, solution based selling techniques to identify opportunities for Quantum broad portfolio of software, hardware and services. - Manage business reviews and customer satisfaction activities. - Represent both the voice of the customer to Quantum and the voice of Quantum to the customer as required to resolve issues and attain revenue goals. - Act as a central point of escalation for customer concerns or supply chain/technical issues and drive resolution. - Participate as required in business improvement initiatives.
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